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Illinois company spotlight · NHA Gold

Carpet Cleaning Group

Carpet & Upholstery Cleaning · Chicago, Illinois

This Chicago provider describes cleaning for homes and commercial spaces, including carpet, rugs, upholstery and hard surfaces.

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Company Overview

This Chicago provider describes cleaning for homes and commercial spaces, including carpet, rugs, upholstery and hard surfaces. Service information

The Google listing and BBB record were matched using the business name, Illinois location and telephone 773-570-4224.

Evaluation and Verification Summary

Customer reputation

The matched Google listing displayed 5.0/5. Ratings and review counts can change. Google source

BBB record

BBB displayed an A+ letter grade. The business was not BBB accredited; an A+ grade does not imply accreditation. The letter grade is separate from customer-star reviews. BBB source

Complaint screening

BBB displayed zero complaints in the record checked. That is a limited snapshot of BBB's reporting window, not proof that no customer has ever had a problem. Read BBB complaint record

Licensing and insurance

NHA has not independently verified applicable licenses, bonding or current insurance. Company statements about credentials are not independent verification. Request documentation specific to your project.

Published Services

  • Residential and commercial carpet cleaning
  • Area-rug and upholstery cleaning
  • Tile and grout cleaning
  • Pet-odor treatment and commercial vinyl-floor care

Service scope is described by the company website. Confirm availability, pricing, exclusions and written terms directly before booking.

NHA Research Assessment

GOLDRESEARCH RECOGNITION

Meets the published reputation threshold.

Public-source recognition with verification limits disclosed.

The observed Google 5.0/5 rating and BBB A+ letter grade meet this directory's reputation criteria. The BBB complaint snapshot provides additional context, but does not establish future performance.

Gold reflects the available public record. Licensing and insurance remain unverified, so no Platinum recognition or NHA numerical score is assigned. NHA has not interviewed the company or inspected its work.

Ask for a written scope, pricing, any recurring charges, cancellation terms and warranties. Verify the credentials and permits required for the actual job. NHA recognition standards

Sources and Research Date

Public records checked September 18, 2026. These are dated observations, not live rating feeds.

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Research and Consumer Notice

NHA’s evaluation is based on independent research of publicly available information and customer feedback. We have not met with the company or conducted an on-site inspection. Licensing, bonding and insurance have not been independently verified. Company-reported statements are identified as such. Customers should confirm credentials, coverage, references, permits, written warranties, pricing and contract terms relevant to their project. Directory use and company listings are free; no paid listing was required. Inclusion is not a guarantee of future performance or a government endorsement.