Illinois company spotlight · NHA Gold
Chimney Bear
Chimney & Fireplace Services · Burr Ridge, Illinois
Chimney Bear serves Burr Ridge and the surrounding Chicago suburbs with chimney inspections, cleaning and repair. Its range of services lets homeowners address routine upkeep and more substantial fireplace or chimney work through one specialist.
Company Overview
The company offers sweeping and inspections, chimney liners, masonry repairs, firebox work, rain caps and gas-log installation. Dryer-vent and gutter cleaning are also listed. Its website emphasizes inspection photographs and written findings to help homeowners understand proposed work. Explore the company
BBB records a December 2012 business start. The company describes itself as a local, family-owned team.
Evaluation and Verification Summary
Business Transparency
Business identity, services and contact information were compared with the sources linked below.
Business History
BBB records a December 2012 business start. The company describes itself as a local, family-owned team.
Customer Reputation
Direct Google Maps — Burr Ridge location: 4.9/5; the limited display did not expose a review count. BBB: A+ · Not BBB accredited. 0 BBB customer reviews displayed; no customer-star average.
Warranty & Service Terms
The website advertises a five-year warranty. Confirm covered work, exclusions and maintenance conditions in the written agreement.
Licensing & Compliance
NHA has not independently verified current licensing or registration applicable to the proposed work.
Insurance
NHA has not reviewed a current certificate of insurance or confirmed policy coverage with an insurer.
Complaint Review
BBB lists one complaint in its three-year record, filed in December 2023 and marked Answered, with zero complaints closed in the last 12 months. Answered is not the same as a confirmed resolution.
Independent Review
NHA reviewed public sources and available customer feedback. No company interview or site inspection was conducted.
Chimney & Fireplace Services
Sweeping & Inspections
Chimney cleaning and inspection services.
Chimney Liners
Liner installation and repair.
Masonry Repairs
Repair work for chimney masonry.
Firebox Work
Firebox repair services.
Caps & Gas Logs
Rain caps and gas-log installation.
Vent & Gutter Cleaning
Dryer-vent maintenance and gutter cleaning.
Services described by the company. Confirm availability and scope directly.
National Home Authority Review
A focused approach to chimney care.
Recognition based on favorable public research.
The 4.9 rating shown on the direct Google Maps listing supports Chimney Bear’s inclusion as a local specialist to consider. NHA also reviewed its BBB record, including the older answered complaint. The available record does not establish a repeated recent complaint pattern. Homeowners should agree on the inspection findings, scope, payment schedule and cancellation terms before repair work begins. Customer rating source
Why Gold
The reviewed Google rating exceeds NHA’s 4.3 selection threshold. Gold recognizes the favorable research record while clearly identifying that licensing and insurance remain unverified. It does not represent credential verification or a guarantee of future performance.
Direct Google Maps — Burr Ridge location: 4.9/5; review count unavailable in the direct display.
BBB: A+ · Not BBB accredited. 0 BBB customer reviews displayed; no customer-star average.
Sources and Review Date
Reviewed and awarded September 17, 2026. Ratings and review counts can change. BBB letter grades are separate from customer stars and NHA recognition.