NHA Platinum Recognition
Hi-Lite
Electric
Residential Electrical • Lighting • Home Upgrades
Hi-Lite Electric helps Fox Valley homeowners keep their homes working, from everyday electrical repairs to lighting improvements and larger upgrades. Based in Batavia, the company pairs a broad residential service offering with customer feedback that highlights courteous technicians and clear explanations.
Company Overview
Hi-Lite says it has served Kane and DuPage counties since 2006. Its work ranges from troubleshooting and repairs to projects that accommodate changing household needs, including EV charging and backup generators. Company background
BBB identifies Joe Albert as the owner and lists a Batavia office at 428 S Batavia Avenue. Its file dates to October 2008. The business holds an A+ BBB rating but is not BBB accredited—two separate measures that should not be confused. BBB business record
For homeowners, an electrician’s ability to explain the work is part of the service. The customer accounts available through Birdeye describe helpful explanations, polite technicians and efficient visits. Customer experiences
Evaluation and Verification Summary
Business Transparency
BBB identifies the owner and local office; the company publishes a telephone number and service information.
Business Longevity
Hi-Lite reports serving the area since 2006. BBB’s file was opened in 2008.
Customer Reputation
4.8/5 from 495 Google reviews exceeds NHA’s 4.3 selection threshold.
Warranty Protection
The website advertises 90-day parts and one-year labor warranties. Confirm exclusions and project-specific terms in writing.
Licensing & Compliance
NHA management confirms that Hi-Lite’s licensing has been verified. The company also reports being bonded.
Insurance Verification
NHA management confirms that Hi-Lite’s insurance has been verified.
Complaint Resolution
BBB’s A+ rating was available. Customer-review and complaint totals could not be confirmed and are not represented as zero.
Independent Quality Review
NHA reviewed public information and customer feedback without a company interview or inspection of completed work.
Residential Electrical Services
Services advertised on the Hi-Lite Electric website. Confirm scope and scheduling directly.
Panels & Circuits
Panel upgrades, breakers and circuit installation.
Lighting & Fans
Interior and landscape lighting, fans and exhaust systems.
Outlets & Wiring
Switches, outlets and wiring projects.
EV Charging
Home electric-vehicle charger installations.
Generators
Generator-related electrical services.
Home Protection
Surge protection and smoke or carbon-monoxide detectors.
National Home Authority Review
Helpful explanations. Courteous service.
A local electrical contractor worth considering for Fox Valley home repairs and improvements.
Hi-Lite’s favorable Google rating is supported by a substantial review count. The visible customer accounts emphasize professionalism, efficiency and technicians who take time to explain the work. Those qualities matter when a homeowner needs to understand both the problem and the proposed repair. Read customer feedback
Identifiable local ownership, a published warranty and a clearly described service range support its inclusion in NHA’s directory. For a specific project, compare the written scope, materials and price, and confirm who will handle any required permits.
Customer Ratings
Google via Birdeye: 4.8/5 from 495 reviews.
BBB: A+; not accredited. BBB customer-star and complaint totals were not confirmed. The letter rating is separate from customer stars and NHA certification. Ratings can change.
Sources and Review Date
Reviewed September 16, 2026.