Illinois company spotlight · NHA Gold
Luxe Ducts
Air Duct & Dryer Vent Cleaning · St. Charles, Illinois
Luxe Ducts combines air-duct and dryer-vent cleaning with an emphasis on explaining and documenting the work. Its St. Charles customer feedback highlights courteous technicians, thorough service and clear communication.
Company Overview
Luxe Ducts serves residential and commercial properties across Chicagoland, with locations listed in St. Charles, Elmhurst and Orland Park. The company describes on-site assessments, photographs of the work and carpet-cleaning services alongside duct and vent cleaning. Explore the company
BBB records an August 2019 business start. The company identifies itself as woman-owned and led.
Evaluation and Verification Summary
Business Transparency
Business identity, services and contact information were compared with the sources linked below.
Business History
BBB records an August 2019 business start. The company identifies itself as woman-owned and led.
Customer Reputation
Google — St. Charles listing: 4.9/5 on Google. Review count was not available in the current Google view. BBB: A+ · Not BBB accredited. BBB customer stars are separate from its A+ letter rating.
Warranty & Service Terms
Luxe Ducts advertises a 90-day satisfaction guarantee. Confirm what it covers and how follow-up service is requested.
Licensing & Compliance
NHA has not independently verified current licensing or registration applicable to the proposed work.
Insurance
NHA has not reviewed a current certificate of insurance or confirmed policy coverage with an insurer.
Complaint Review
BBB displays zero complaints. This is a record of the complaints shown, not a guarantee of universal satisfaction.
Independent Review
NHA reviewed public sources and available customer feedback. No company interview or site inspection was conducted.
Air Duct & Dryer Vent Cleaning
Air Duct Cleaning
Residential duct-cleaning services.
Dryer Vent Cleaning
Cleaning of dryer exhaust routes.
Carpet Cleaning
Carpet-cleaning services for homes and businesses.
On-Site Assessments
Assessment and documentation of the proposed work.
Commercial Duct Cleaning
Duct-cleaning work for commercial properties.
Maintenance Programs
Ongoing indoor-air-quality service options described by the company.
Services described by the company. Confirm availability and scope directly.
National Home Authority Review
Thorough work. Clear documentation.
Recognition based on favorable public research.
Google-attributed feedback available through Experience.com highlights communication, explanations and attentive service. The current Google Maps view independently confirms a 4.9 rating for the St. Charles listing. NHA’s assessment uses the St. Charles Google listing specifically; ratings for other locations are not combined with it. Customer rating source · Google-attributed customer feedback
Why Gold
The reviewed A+ BBB letter rating meets the listing requirement, and the Google rating exceeds NHA’s 4.3 selection threshold. Gold recognizes the favorable research record while clearly identifying that licensing and insurance remain unverified. It does not represent credential verification or a guarantee of future performance.
Google — St. Charles listing: 4.9/5 on Google. Review count was not available in the current Google view.
BBB: A+ · Not BBB accredited. BBB customer stars are separate from its A+ letter rating.
Sources and Review Date
Reviewed and awarded September 17, 2026. Ratings and review counts can change. BBB letter grades are separate from customer stars and NHA recognition.