Illinois company spotlight · NHA Gold
N & C Cleaning Service
Residential & Commercial Cleaning · Sterling, Illinois
A Sterling cleaning company serving homes and workplaces in the Whiteside and Lee County area, with recurring, one-time, deep and move-related cleaning options.
Company Overview
N & C Cleaning Service publishes residential and commercial cleaning for Sterling, Rock Falls and Dixon. Its service information covers recurring household cleaning, one-time deep cleaning, office and commercial upkeep, and move-in or move-out work. Company services and background
Google and BBB match the business at 1826 3rd Avenue, Sterling, and 779-245-4258. The company's current standalone website uses that phone number and describes the same Sterling-area service operation. NHA did not use another platform as the source of the Google rating.
Evaluation and Verification Summary
Identity and location
The Sterling address and telephone number match across the direct Google listing and BBB; the official site uses the same company name, telephone and service area.
Customer reputation
Google directly displays 4.7/5 from 14 reviews. BBB assigns A+ and lists accreditation; the BBB letter grade is not a BBB customer-star rating.
Complaint screening
BBB displayed zero complaints at the time of research, so no recurring complaint theme was available to analyze.
Licensing and insurance
The company website states that the business is insured. NHA did not independently validate a current policy or determine that a trade license applies to the listed cleaning work.
Cleaning Services
Recurring home cleaning
Weekly, biweekly and monthly cleaning plans described by the company.
Deep cleaning
More detailed cleaning for accumulated dirt, dust and hard-to-reach areas.
One-time cleaning
Standalone household service without a recurring schedule.
Commercial cleaning
Cleaning support for offices and other workplace environments.
Move-in and move-out
Cleaning for homes, apartments and rental transitions.
Custom scope
Company guidance encourages customers to confirm requested extras and excluded tasks in advance.
Confirm rooms, surfaces, supplies, access, timing and written pricing directly with the company.
Why This Company Earned Recognition
A smaller local cleaning company with a qualifying public record.
Public-source recognition, with credential limits disclosed.
Three findings support inclusion: a directly observed Google rating above NHA's 4.3 threshold, an A+ BBB letter grade and zero complaints shown in BBB's current record. The business also publishes concrete service frequencies and scope details that help consumers compare cleaning arrangements.
Gold is awarded because reputation eligibility is met while insurance remains unverified by NHA. The company's own insured statement is recorded but is not treated as independent verification. No Platinum award or NHA numerical score is assigned. NHA has not interviewed the company or inspected its work.
Sources and Research Date
Checked September 18, 2026 (Central time). Direct Google Maps displayed 4.7/5 from 14 reviews for the exact Sterling business. Ratings and counts may change.