National Home Authority · Contractor research profileIllinois / Well & Pump Services
Home/Contractor Reviews/Prairie State Water Systems

Illinois company spotlight · Company profile

Prairie State
Water Systems

Well Drilling • Pump Service • Residential Well Care

For homeowners who depend on a private well, Prairie State Water Systems offers a local team focused on keeping the water flowing. The family-run company serves Maple Park and surrounding Illinois communities with well drilling, pump repairs and ongoing well care.

Company Overview

Prairie State Water Systems is a third-generation family business led by Steve and Matt Liberg. Its roots trace to the Liberg family's well work in the 1950s, when John and Patrick Liberg used a borrowed drilling rig to bring water to farmland in Lombard. That family trade continues today through the company's well and pump services. Company history

The Maple Park office serves homeowners in the surrounding region. The company also lists a Marseilles office and advertises service across Kane, DuPage, DeKalb, LaSalle, Kendall and Grundy counties and nearby communities. Confirm availability for your address. Locations and service area

For households that depend on a private well, a specialist’s scope matters. This business advertises support across installation, repair and ongoing well care.

Evaluation and Verification Summary

Reviewed against NHA’s existing categories. Each label describes the evidence available—not a blanket verification of the business.

Public sources reviewed

Business Transparency

Company website and BBB directory identify the Maple Park office and telephone number.

Third-party listing reviewed

Business Longevity

BBB records a 1999 business start. The company describes a longer Liberg family trade history; these are different measures.

Available feedback reviewed

Customer Reputation

Rated 4.9 out of 5 on Google from 46 reviews. Customer accounts describe helpful explanations, responsive service and practical solutions to well problems.

Company-reported

Warranty Protection

BBB’s profile describes a two-year parts-and-labor warranty for new installations. Obtain current written terms for your project.

Company-reported

Licensing & Compliance

The website states that the business and family hold Illinois licenses. Active status and project-specific coverage have not been independently verified.

Not independently verified

Insurance Verification

NHA has not reviewed an active insurance certificate or confirmed coverage with an insurer.

BBB record reviewed

Complaint Resolution

BBB lists 0 complaints as checked September 16, 2026. This is limited to the displayed BBB record, not proof that no customer has ever had a concern.

Public research only

Independent Quality Review

NHA has not met with the company, visited a job site, interviewed customers or inspected completed work.

Read NHA’s published standards

Residential Services

Company-advertised services include the following. Scope and availability should be confirmed directly. Source: company website

Well Drilling

New water-well installation.

Well Pump Service

Pump installation, troubleshooting and repairs.

Constant Pressure Systems

Installation and repair of variable-demand systems.

Well Inspections

Residential well inspections and water sampling.

Well Rehabilitation

Assessment and restoration of existing wells.

Additional Well Care

Chlorination, well abandonment and water-treatment services.

National Home Authority Review

NHARESEARCH REVIEW

Family experience. Practical service.

Prairie State combines a long family history in well service with strong customer feedback. Its 4.9 Google rating and A+ BBB standing support a favorable assessment of this local specialist.

Prairie State’s strongest documented attributes are its clearly identified local operation and focused well-service offering. These make it a relevant company for homeowners to consider when researching help with a private water system.

Customer accounts visible on BestProsInTown, dated July through November 2025, describe explanations of repair options, responsive service and respectful work. One account emphasizes an economical diagnosis; another describes a successful new-well project. The recurring strengths in these accounts are clear communication and practical help when a water system needs attention. Read the available feedback

BBB lists the business as accredited with an A+ letter rating. That letter grade is a BBB assessment, not a customer star average or an NHA score. BBB business profile

Customer Ratings

Google: 4.9 out of 5 from 46 customer reviews.
BBB: A+ letter rating and accreditation verified from its business profile. BBB customer-review and complaint pages checked September 16, 2026 show 0 reviews and 0 complaints. No BBB customer star score is available. BBB's letter grade is separate from customer star ratings.
Ratings reflect the information available on September 16, 2026 and may change.

Sources and Review Date

Reviewed September 16, 2026. Ratings: Google business listing and Better Business Bureau. Company background and service information: sources below.

i

Research and Consumer Notice

NHA’s evaluation is based on independent research of publicly available information and customer feedback. We have not met with the company or conducted an on-site inspection. Licensing and insurance have not been independently verified. Company-reported statements are identified as such. Customers should confirm credentials, coverage, references, written warranties, pricing and contract terms relevant to their project. Inclusion is not a guarantee of future performance or a government endorsement.